Charles Jennings - Why a Former Reuters Head is Now an E-Learning Guru

With the amount of times I have seen the namedevelopment schemes that really propelled his
Charles Jennings pop up in recent news regardinginterest, he states: "Employees who work for
e-Learning and business online, I was surprised tomanagers who are effective at developing people
discover that there was not a comprehensive andshow a 25% performance increase over people
up-to-date profile that was easy to find (yet,who work for a manager who is ineffective at
rather confusingly, there was a Wikipedia fordeveloping people, and a 39% increased likelihood
another Charles Jennings - journalist andof staying with their employers."
vice-president of CBC). Consequently, I wasSince his time at Reuters, Jennings has established
spurred on to do some research and to write thishimself as a learning and development consultant,
- in order to try and understand why Charlesand a spokesperson for the integration of
Jennings has so much to say about e-Learning.e-Learning in the workplace. In a commentary on
In a profile at trainingzone.co.uk, it is stated thatthe publication of a CIPD survey at
his 'wide background', including a professorship atpeoplemanagement.co.uk, he expressed dismay at
Southampton University and being head of thethe findings that there had been a 6 percent
research centre, led to Jennings's interest in thedecrease in the amount of businesses that were
relationship between learning and business. "Everyintroducing and extending their e-Learning in
organisation is engaged in learning andcomparison to last year.
development...That can be summed up in one"Many may have tried e-learning once," he
word: performance." After a somewhatreasoned, "but had a poor experience and decided
small-scale start with the running of the profitableit doesn't work." With the development and
research centre at Southampton University,continually increasing efficiency, he urged anyone
Jennings soon found a position in a bigger pond asin charge of HR to reconsider investment in such
a strategic technology director at Dow Joneslearning methods for the benefits of their
However, it was Jennings's role as global head ofbusinesses and staff. Whether it's the use of Web
learning at Thomson Reuters that has earned him2.0 technologies or saving money from visiting
his reputation as an expert in educationtraining centres, Jennings promotes the idea that
development in business - a role that saw himinnovation is the key to get the most from online
responsible for 18,000 people worldwide. Yet, itlearning in the workplace.
was the statistics he saw from successful staff