Citi Country Officer for Hong Kong: Good Bankers Should be Prepared

February 27, 2008 Hong Kong Economic Journal.time often accomplish less; those who have more
At the inauguration ceremony held recently, Mr.responsibilities end up accomplishing more. You
Sim Lim, Citi Country Officer for Hong Kong,may find this observation surprising, but the fact
shared his personal experiences with the studentsis that outstanding individuals have learned to use
in attendance. He advised the students to remainand schedule their time well. They become more
positive at all times and give their full commitmentefficient over time.
to their endeavors. Lim gave the following speechAs I’ve said before, all of you have already
at the ceremony.embarked on the journey to create Hong
Prof. Liu Pak Wai, faculty members of the FacultyKong’s future. You’ve chosen the field of
of Business Administration of the Chinesecommerce for your future career. Citibank is
University of Hong Kong, my Citibank colleagues,proud to be able to participate in this process and
ladies and gentlemen and students, goodto help you reach your career goal. Through this
afternoon.course, I hope to share our experience as well as
First of all, I believe that each young studentessential knowledge from the banking industry. I
assembled here today has been entrusted with anhave gone over the course modules. The topics
important task; each of you represents thecovered are incredibly comprehensive.
future of Hong Kong. You may think it’s aThe Multitude of Banking Services
grand statement, but the truth of the matter isWhen I married, my wife and her friends thought
that 'university students are the future pillars ofthat my job at the bank only involved
Hong Kong.'‘counting money.’ In fact, the banking
If we look back, Hong Kong has been reunifiedbusiness hosts a multitude of practices and
with China for ten years now. The localservices. There is consumer banking, investment
administration during this period, together with thebanking, corporate banking, trading, sales and etc.
British administration from the previous 99 years,I’m hoping that in three months’ time,
established a strong foundation for Hong Kong.you will have a deeper understanding of the
This small territory of islands may lack naturalbanking industry and get a taste of the financial
resources; but Hong Kong possesses ansector. I assume that you’ve made finance
abundance of human resources.your career choice because it’s your ‘cup
There’s a saying, ‘water can make aof tea’ –something that you can take
boat float or sink’; a population may be anpleasure in as you strive for success in the future.
asset or a burden. In Hong Kong, humanIn the course of the next few months, you will
resources are invaluable assets. On the otherget to know the range of career options and
hand, many countries rich in natural resourcesdecide what area you wish to pursue. I will just
such as oil, suffer tremendously from politicalsay: consumer banking is quite dynamic. The
turmoil and corruption. Whether oil is a resourcecredit card business is not as boring as it seems
or a burden, it’s a question worth reflectingbecause it involves the application of statistics.
upon.Trading can be very interesting too; you see
Students Make the Universitychanges in exchange rates and interest rates as
I want the students here to appreciate that youthey happen across countless computer screens.
make the university; the university doesn’tIn investment banking, you have mergers and
make you. Your conduct, the quality of youracquisitions. If you’re in corporate banking,
work and your future success give the universityyou’ll be involved with loan negotiations.
value and builds its reputation.Banking is an exciting world, some people thrive
Many employers will hope to hire graduates fromon the frontlines while others provide support in
CUHK. That’s why you all play an importantthe back office. I suppose in the next three
role here; your conduct and performance affectmonths, you’ll get a taste of what banking is
the reputation of the university. That’s whyall about and find the area that suits you.
you must strive to acquire knowledge from yourCommitment in Corporate Social Responsibility
professors, bring your skills and talents to fruition,As Professor Liu mentioned, for Citibankers,
thereby bringing glory to your university. Youteaching requires a lot of time and effort; it is a
should believe that this is not an unattainable goal.great responsibility. I expect all senior members of
I have faith in your ability to succeed, just as Iour management team to give their best in this
have faith that Professor Liu’s achievementsimportant role, thereby continuing Citi’s
will add to the reputation of his alma mater,tradition of responsible corporate culture.
Standford University.Among the staff recruited for Citi, there were
When I was in the United States, I sent mygraduates from the local universities as well as
children to private schools. The private schoolshigh caliber candidates from the overseas. I
were elite institutions; apart from interviewing thebelieve that the local talent level matches that of
students, they also interviewed the parents. Iforeign talents.
remember I was asked what I expected fromAcceptance into this banking course involved a
the school. I said I expected the school to teachrigorous selection process. The competition was
my children three things.fierce; only 50 outstanding students were
1) Competence in Languages and Communicationadmitted to the program. By the end of this
I wanted my children to be well versed inthree months period, we may invite students to
language and communication. They should have ajoin our internship at Citibank. As for the top
good command of English –be able to read,students, we’ll send them to New York, giving
speak, and to write well in English –becausethem the opportunity to experience Wall Street. I
English was the international language ofdon’t know if you’ve been there before,
commerce. Furthermore, I assumed even highbut to be able to work in the field of finance on
school students knew that China was a risingWall Street is as exciting as it gets.
power and its influence was far-reaching, fromAdvice for Students Who Opt for a Career in
the neighboring Pacific to the distant Atlantic.Banking
Therefore other than a good command of English,Remember to study hard, do a good job, and
it was equally important to have a command ofsavor this learning experience. As Citi Country
the Chinese language.Officer, one of my management philosophies is
I suppose, as students of business, you alreadythat I always ensure that my management team
have a basic understanding of accounting. To alooks forward to their time spent at work. Other
certain extent, accounting is a language, a form ofthan sleeping hours, my staff spends most of
written language. Like sheet music, accounting is atheir time working. If they didn’t enjoy their
specific kind of written language that allowswork, they would be miserable.
diverse groups to communicate with each other.So when you study, appreciate the process.
With written notes, musicians are able to read andWhen you’re passionate about something,
play the same piece of music regardless of theenthusiasm follows. Enjoy what you do and your
kind of instruments they play. Likewise, accountingpassion will only grow. My advice is, whatever you
is the language of the business world. Knowing thedo, invest energy and commitment and I
fundamentals of accounting will enable you to readguarantee you’ll succeed.
and analyze financial statements. In this respect,My general attitude is, whether the work is
the languages you must master are English,interesting or not, whether or not it’s
Chinese and accounting.challenging, do it well. Even if it’s the simplest
Getting back to the private school my sonsthing you’ve learned, you should understand
attended, I told the school that I wanted mythe essence so well that if you close your eyes,
children to be well versed in languages, and to beyou’re able to explain it inside and out. Once
articulate. Because in life, not only does one needyou grasp the basic principles, even if you forget
an ‘IQ’ (intelligence) but also anit later, your logic will lead you back, and allow you
‘EQ’ (emotional intelligence) to succeed.to use them in different applications.
Being able to express oneself and to write wellFinally, I’m delighted that those of you
are equally important.present here have made it to this banking course.
2) The Power of LogicI hope that you’re anticipating exciting learning
The second thing I wanted for my children wasexperience in the three months ahead. I hope
an understanding of logic. In other words, Iyou’ll be able to acquire precious knowledge
wanted my children to have a strong foundationand to learn from the experience of the
in mathematics. Mathematics is a subject that isCitibankers, who come to CUHK to teach. If you
based on logic; it teaches you how to reason,can’t benefit from their teaching, please let
how to deduce, how to interpret and arrive at ame know. I will talk it over with them.
conclusion. Obviously, as university students, youThe world stands before you. I’ve worked all
learn many things besides mathematics. But whatover the world, and Hong Kong is the sixth
you need most is to learn how to think, how toassignment. I feel very fortunate to be able to
ask questions. If you don’t have the answers,work in Hong Kong at this point of time. I think
at least know how to get to the core of thethere are a lot of things in the world waiting for
matter and ask the right questions.you to discover and explore. Once again,
3) Time Management Skillscongratulations on your successful enrollment in
The third thing I wanted to teach my childrenthis course. I wish you happiness and success in
was time management. They should learn toyour studies.
organize their time, to arrange their schedules.When you study, appreciate the process. When
Schools should give students adequate homeworkyou’re passionate about something,
and activities, teaching them how to use theirenthusiasm follows. Enjoy what you do and your
time well. Although each of us only has 24 hourspassion will only grow. My advice is, whatever you
a day, from experience, I know that a busydo, invest energy and commitment and I
person learns to make better use of his time.guarantee you’ll succeed.
Relatively speaking, those who have more free