Professors - Syllabus Focus Group Questions & the Answers From University Students

When I was the Director of the Excellence in6. What are you looking for (or what do you
Teaching Program at our university, I wanted tohope NOT to see?)
know what students on campus thought about- GROUP WORK!
the various course syllabi that they had received -- A confusing syllabus
and what they really wanted. So, I held a series- An inconsistent syllabus
of focus groups with both undergraduate and- The statement "this is a hard class."
graduate students. The questions, some selected- Philosophy of the department/college (they
responses, and a synthesis of what students saidknow this is required but students think it's a
are included in this article.waste. Basically, they read through the B.S.").
1. What is a syllabus, from your perspective?7. What components of a syllabus (of whatever
- Scheduletype) is the most important for you as a
- List of assignments and due datesstudent?
- List of books- Schedule
- A contract (which they don't mind signing, by- When tests and other assignments are
and large); they understand that there arescheduled
students that need to be held accountable and- How to get an A (this was a strong theme
that this is one way, even if they don't ink theythrough every focus group)
need it to be so "legal.")8. What components of a syllabus do you think
- A way to "empower" students (Grad group)your professors think is most important for you
2. Do all of your professors use a syllabus? Whenas a student?
do you usually get it? When is the best time to- Schedule
get a syllabus, from your viewpoint?- Assignments/Tests
- Nearly all use a syllabus- Attendance Policy
- Students receive it the first day of classInteresting, most students feel like their
- That is the best time to receive it - exceptprofessors do a syllabus because they have to -
students would like to know what books to buyand that they then just do whatever they want.
ahead of time so they can buy them on-line andOne student said, "...but sometimes the course
save money.turns out to be like the syllabus." The other
3. Is the syllabus paper-based or web-based? Dostudents laughed as if they knew just what this
you prefer one over the other, in general?student meant.
- Students are receiving both kinds and there was9. When you are talking to your friends about a
not an overwhelming positive or negative feelingparticular class and trying to convince them to
about either kind. Generally, the students likedtake a particular class, do you ever use the
having an on-line syllabus to refer to and think it issyllabus to help you make your point? Be specific.
easier for the professor to make changes, BUT,- No, not really.
they essentially all print out the on-line syllabusIt was clear that students are making decisions
because there are times they need to be carryingabout classes (staying in or out) based on the
it around with them.professor.
- They want a syllabus that is ORGANIZED,10. What makes you read the syllabus? What
regardless of whether it's paper-based ormakes you want to read it? Or want to refer
web-based. They need this and they want it andback to it?
they appreciate it when it is.- "If the syllabus is important to you, let the
4. What is the first thing you look for in astudents know that. If you spend time on it, it
syllabus? Why?tells the students that it's important."
- Schedule- "If you want us to look at it everyday, then
- Workload:you need to look at it everyday to make sure
- Number of tests/examsstuff is right."
- Number of assignments- If it's easy to read and follow
- Grading scale/percentages- When it's broken down by weeks; it helps
- Ways to contact the professor (Note: Studentsstudents do the planning
made it clear that they think office hours are a11. What do you want professors to know from
joke; email is the way to go).students about what you want to see and/or
A cogent quote from one of the focus groupneed to see in a syllabus? Imagine, the semester
participants was, "Most people just want to knowis over. You can now tell the professor what you
what they have to do - just the facts, ma'am."liked or didn't like about his/her syllabus. What do
5. Last year we held focus groups with studentsyou wish had been included or what do you think
about the instruction they were receiving at thewas a waste to include. What would you say that
University. They told us that they make decisionswould help him/her do a better job for next
about some of their classes based on the syllabus.semester?
Is that also true for you? And, how do you makeAs one student said, "The worst thing in the
those decisions?world is not to know what is expected."
- Yes, to an extent; but mostly if the class is anThese students' ideas came across clearly and I
elective. If the class is required, most studentshope you hear the 'ring of truth' when you read
figure that they will eventually have to take thethrough their statements and the synthesis of
class, and it won't change much from semestertheir responses. There are some minor changes
to semester. If the class is an elective and thethat you could make that would have a significant
workload appears to be extreme, studentsimpact on your students' success. And that's the
indicated that they would drop the class.point, of course, of an excellent syllabus.